/* =========================================================================
   CENTRAL DE ATENDIMENTO - ESTRUTURA DA PAGINA
   ========================================================================= */
.faq-principal {
    width: 100%;
    max-width: 1570px;
    padding-inline: 10px;
    margin-inline: auto;
    box-sizing: border-box;
    overflow: hidden;
}

.faq-central {
    width: 100%;
    max-width: 1340px;
    margin-inline: auto;
    padding-bottom: 70px;
    box-sizing: border-box;
}

/* ---------------------- BANNER + BUSCA ---------------------- */
.faq-hero {
    position: relative;
    display: flex;
    align-items: center;
    width: 100%;
    min-height: 320px;
    margin-block: 15px 45px;
    background: #2B1D18 url('//static.giulianaflores.com.br/images/banner/central-de-atendimento-list.jpg?v=1') no-repeat center;
    background-size: cover;
    overflow: hidden;
    box-sizing: border-box;
}
    .faq-hero:before {
        position: absolute;
        top: 0;
        left: 0;
        width: 100%;
        height: 100%;
        /*background: linear-gradient(90deg, #2B1D18 0%, rgba(43,29,24,0.94) 36%, rgba(43,29,24,0.45) 60%, rgba(43,29,24,0) 78%);*/
        content: '';
    }

.faq-hero-content {
    position: relative;
    width: 100%;
    max-width: 640px;
    padding: 40px 55px;
    color: #FFF;
    box-sizing: border-box;
}

.faq-hero-title {
    margin: 0 0 20px;
    color: #FFF;
    font-size: 46px;
    font-weight: 300;
    line-height: 1.12;
    text-transform: none;
}
    .faq-hero-title strong {
        font-size: 46px;
        font-weight: 800;
    }

.faq-hero-text {
    margin: 0 0 30px;
    color: #F3E9E6;
    font-size: 18px;
    line-height: 1.5;
}
    .faq-hero-text strong {
        color: #FFF;
        font-size: 18px;
        font-weight: bold;
    }

.faq-busca {
    display: flex;
    align-items: center;
    width: 100%;
    max-width: 490px;
    padding: 6px;
    background: #FFF;
    border-radius: 40px;
    box-sizing: border-box;
    overflow: hidden;
}

.faq-busca-label {
    position: absolute;
    width: 1px;
    height: 1px;
    overflow: hidden;
    clip: rect(0 0 0 0);
}

.faq-busca-input {
    flex: 1;
    min-width: 0;
    height: 46px;
    padding-left: 44px;
    color: #333;
    font-size: 15px;
    background: #fff url('data:image/svg+xml;charset=utf-8,%3Csvg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" fill="none" stroke="%23DD7186" stroke-width="2" stroke-linecap="round"%3E%3Ccircle cx="11" cy="11" r="7"/%3E%3Cline x1="21" y1="21" x2="16.2" y2="16.2"/%3E%3C/svg%3E') no-repeat 15px center;
    background-size: 18px 18px;
    border: 0;
    border-radius: 40px;
    outline: none;
    box-sizing: border-box;
}

.faq-busca-bt {
    flex: none;
    height: 46px;
    padding-inline: 34px;
    color: #FFF;
    background: #DD7186;
    font-size: 15px;
    font-weight: bold;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    border: 0;
    border-radius: 40px;
    cursor: pointer;
    transition: 0.3s;
}
    .faq-busca-bt:hover {background: #DD7285;}

/* ---------------------- LISTA DE TOPICOS ---------------------- */
.faq-accordion {
    display: flex;
    flex-direction: column;
    gap: 10px;
    width: 100%;
}

.faq-topico {
    width: 100%;
    background: #FFF;
    border: 1px solid #ECECEC;
    border-radius: 40px;
    box-shadow: 0 2px 10px rgba(0,0,0,0.06);
    box-sizing: border-box;
    overflow: hidden;
    transition: border-radius 0.2s ease, box-shadow 0.2s ease;
}
    .faq-topico.aberto {
        border-radius: 26px;
        box-shadow: 0 4px 18px rgba(0,0,0,0.10);
    }

.faq-topico-titulo {
    margin: 0;
    padding: 0;
    font-size: inherit;
    font-weight: normal;
}

.faq-topico-head {
    display: flex;
    align-items: center;
    gap: 20px;
    width: 100%;
    padding: 15px 25px;
    color: #3B3B3B;
    background: none;
    font-family: inherit;
    font-size: 18px;
    font-weight: bold;
    letter-spacing: 1px;
    text-align: left;
    border: 0;
    cursor: pointer;
    transition: color 0.2s ease;
    box-sizing: border-box;
}
    .faq-topico-head:hover {background-color: #DD7186; color: #FFF;}
.faq-topico.aberto .faq-topico-head {background: linear-gradient(180deg, #E7E7E7 80%, transparent); color: #DD7186;}

.faq-topico-nome {
    flex: 1;
    min-width: 0;
    font-size: 14px;
    text-transform: uppercase;
}

.faq-topico .icone-faq-active {
    flex: none;
    display: flex;
    align-items: center;
    justify-content: center;
    width: 28px;
    height: 28px;
    font-size: 21px;
    color: #898989;
}
    .faq-topico.aberto .icone-faq-active {color: #DD7186;}
.faq-topico-head:hover .icone-faq-active {color: #FFF;}

.faq-topico .icone-faq-active.faqicone-truck {background: url(//cestasmichelli.com.br/images/icones/entrega_ico.png) center no-repeat;}
    .faq-topico-head:hover .icone-faq-active.faqicone-truck {background: url(//cestasmichelli.com.br/images/icones/pedido_icoh.png) center no-repeat;}
    
.faq-topico .icone-faq-active.faqicone-flor {background: url(//cestasmichelli.com.br/images/icones/produtos_ico.png) center no-repeat;}
    .faq-topico-head:hover .icone-faq-active.faqicone-flor {background: url(//www.cestasmichelli.com.br/images/icones/produto_ico.png) center no-repeat;}

.faq-topico-seta {
    flex: none;
    width: 12px;
    height: 12px;
    margin-top: -6px;
    border-right: 2px solid #C0C0C0;
    border-bottom: 2px solid #C0C0C0;
    transform: rotate(45deg);
    transition: transform 0.25s ease, border-color 0.2s ease;
}
    .faq-topico.aberto .faq-topico-seta {
        margin-top: 6px;
        border-color: #DD7186;
        transform: rotate(-135deg);
    }

.faq-topico-painel {
    display: none;
    padding: 0 40px 26px 84px;
}
    .faq-topico.aberto .faq-topico-painel {display: block;}

/* ---------------------- PERGUNTAS E RESPOSTAS ---------------------- */
.faq-duvida {border-top: 1px solid #EFEFEF;}
    .faq-duvida.faq-oculto {display: none;}

.faq-duvida-pergunta {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 2px;
    width: 100%;
    padding: 14px 0;
    color: #333;
    background: none;
    font-family: inherit;
    font-size: 16px;
    font-weight: 600;
    line-height: 1.4;
    text-align: left;
    border: 0;
    cursor: pointer;
    transition: color 0.2s ease;
}
    .faq-duvida-pergunta:after {
        flex: none;
        width: 9px;
        height: 9px;
        margin-left: auto;
        margin-right: 6px;
        border-right: 2px solid #DD7186;
        border-bottom: 2px solid #DD7186;
        transform: rotate(45deg) translate(-3px, -3px);
        transition: transform 0.25s ease;
        content: '';
    }
    .faq-duvida-pergunta:hover {color: #DD7186;}

.faq-duvida.aberta .faq-duvida-pergunta {color: #DD7186;}
    .faq-duvida.aberta .faq-duvida-pergunta:after {transform: rotate(-135deg) translate(-3px, -3px);}

.faq-duvida-resposta {
    display: none;
    padding-bottom: 20px;
}
    .faq-duvida.aberta .faq-duvida-resposta {display: block;}

.faq-answer {
    display: block;
    color: #666;
    font-size: 14px;
    line-height: 1.5;
}
    .faq-answer * {font-size: 14px;}
    .faq-answer br {padding-bottom: 10px;}
    .faq-answer table {max-width: fit-content;}
    .faq-answer a {color: #DD7186;}

.faq-topico.faq-oculto {display: none;}

.faq-sem-resultado {
    display: none;
    padding: 30px 20px;
    margin: 0;
    color: #666;
    font-size: 16px;
    text-align: center;
}

.faq-escreva {
    margin: 30px 0 0;
    color: #666;
    font-size: 16px;
    text-align: center;
}
    .faq-escreva a {
        color: #DD7186;
        font-size: 15px;
        font-weight: bold;
        text-decoration: none;
    }
        .faq-escreva a:hover {text-decoration: underline;}

/* ---------------------- CANAIS DE ATENDIMENTO ---------------------- */
.faq-contatos {
    display: flex;
    justify-content: center;
    gap: 30px;
    width: 100%;
    margin-top: 60px;
    display: none !important;
}

.faq-contato-card {
    display: flex;
    flex: 1;
    flex-direction: column;
    align-items: center;
    max-width: 400px;
    padding: 20px;
    padding-top: 10px;
    text-align: center;
    border: 3px solid #DD7186;
    border-radius: 45px;
    box-sizing: border-box;
}
    .faq-contato-card h2 {
        margin: 0 0 10px;
        color: #2F2F2F;
        font-size: 20px;
        font-weight: bold;
    }

.faq-contato-icone {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 64px;
    height: 64px;
    margin-bottom: 10px;
    border: 2px solid #DD7186;
    border-radius: 50%;
}
    .faq-contato-icone svg {
        width: 30px;
        height: 30px;
        fill: none;
        stroke: #DD7186;
        stroke-width: 2;
        stroke-linecap: round;
        stroke-linejoin: round;
    }
    .faq-contato-icone .faq-icone-whats {
        width: 34px;
        height: 34px;
        fill: #DD7186;
        stroke: none;
    }

.faq-contato-fone {
    display: block;
    width: 70%;
    padding-block: 12px;
    color: #DD7186;
    font-size: 25px;
    font-weight: bold;
    text-decoration: none;
    border-block: 1px solid #E3E3E3;
}
    .faq-contato-fone:hover {color: #DD7285;}

.faq-contato-destaque {
    width: 100%;
    padding-block: 20px;
    margin: 0;
    color: #2F2F2F;
    font-size: 22px;
    font-weight: bold;
    line-height: 1.3;
    text-transform: uppercase;
    border-top: 1px solid #E3E3E3;
    border-bottom: 1px solid #E3E3E3;
}

.faq-contato-horario-titulo {
    margin: 20px 0 14px;
    color: #555;
    font-size: 12px;
    font-weight: bold;
    letter-spacing: 1px;
    text-transform: uppercase;
}

.faq-contato-horario {
    margin: 0 0 15px;
    color: #444;
    font-size: 15px;
    line-height: 1.8;
}

.faq-contato-bt {
    display: inline-block;
    padding: 14px 36px;
    margin-top: auto;
    color: #fff !important;
    background: #DD7285;
    font-size: 14px;
    font-weight: bold;
    letter-spacing: 0.5px;
    text-align: center;
    text-decoration: none;
    text-transform: uppercase;
    border-radius: 30px;
    transition: all 0.3s ease-in;
}
    .faq-contato-bt:hover {background: #DD7186;}

/* CONTEUDO DAS RESPOSTAS / BANNERS INTERNOS */
h2.title-defaut-interna {font-size: 32px !important;}

.faq-bt {
    float: left;
    border: solid 1px #000;
    padding: 18px;
    background: none;
    text-transform: uppercase;
    font-size: 16px;
    color: #000;
    cursor: pointer;
    transition: 0.3s;
}
    .faq-bt:hover {
        color: #FFF;
        background: #000;
    }

.faq-pergunta-bt {
    width: auto;
    height: auto;
    padding: 5px 20px;
    font-weight: bold;
    text-transform: capitalize;
    background: #DD7186;
    color: #FFF;
    border: 1px solid #DD7186;
    border-radius: 4px;
    transition: all 0.2s ease-in-out;
}
    .faq-pergunta-bt:hover {
        color: #DD7186;
        background: #FFF;
    }

.faq-principal .interrogation-number-order {display: none;}
.faq-principal .interrogation-number-order, .faq-principal .valid-number-order {
    max-width: 700px;
    width: 100%;
    padding: 25px;
    margin: auto;
    margin-bottom: 25px;
    line-height: normal;
    font-size: 14px;
    text-align: justify;
    border: solid 1px #DDDDDD;
    box-sizing: border-box;
    overflow: hidden;
}

.btn-verificar-pedido {
    width: 100%;
    padding: 10px 20px;
    margin: 15px auto;
    font-weight: bold;
    text-align: center;
    text-transform: uppercase;
    color: white;
    background-color: #98b505;
    border-radius: 0;
    border: none;
}
    .btn-verificar-pedido:hover {background-color: #667503;}

.faq-termo-destaque {
    font-weight: 700;
    background-color: #fff3cd;
    color: #856404;
    padding: 0 2px;
    border-radius: 2px;
}

@media (max-width: 1100px) {
    .faq-hero-content {
        max-width: 68%;
        padding: 34px 38px;
    }

    .faq-hero-title,.faq-hero-title strong {font-size: 38px}
    .faq-hero-text,.faq-hero-text strong  {font-size: 16px}
    .faq-contatos {gap: 20px}
    .faq-contato-fone {font-size: 24px}
    .faq-contato-destaque {font-size: 19px}
    .faq-contato-card h2 {font-size: 18px}
}

@media (max-width: 900px) {
    .faq-hero:before {
        background: linear-gradient(90deg, #2B1D18 0%, rgba(43,29,24,0.92) 55%, rgba(43,29,24,0.55) 100%);
    }

    .faq-hero-content {
        max-width: 100%;
    }

    .faq-topico-head {
        gap: 16px;
        padding: 18px 26px;
        font-size: 17px;
        letter-spacing: 1px;
    }

    .faq-topico-painel {
        padding: 0 26px 22px 26px;
    }

    .faq-contatos {
        display: flex;
        justify-content: flex-start;
        overflow-x: auto;
        overflow-y: hidden;
        scroll-snap-type: x mandatory;
        -webkit-overflow-scrolling: touch;
        gap: 16px;
        width: 100%;
        margin-top: 30px;
        padding: 10px;
        padding-bottom: 25px;
        scroll-padding: 0 20px;
        box-sizing: border-box;
        scrollbar-width: none;
        -ms-overflow-style: none;
    }
        .faq-contatos::-webkit-scrollbar {display: none;}

    .faq-contato-card {
        flex: 0 0 80%;
        min-width: 300px;
        padding-inline: 10px;
        scroll-snap-align: start;
        box-sizing: border-box;
    }

    .faq-detalhes-pedido {
        background: url('//static.giulianaflores.com.br/images/site/banner-detalhes-pedido-mobile.jpg') #DD7186 no-repeat top right;
    }

    .faq-detalhes-pedido, .faq-dados-cadastrais {
        border: 0;
        padding: 20px;
        padding-bottom: 0;
    }
        .faq-detalhes-pedido h3, .faq-dados-cadastrais h3 {
            color: #FFF;
            font-size: 24px;
        }

    .faq-dados-cadastrais {
        background: url('//static.giulianaflores.com.br/images/site/banner-dados-cadastrais-mobile.jpg') #DD7186 no-repeat top right;
    }
        .faq-dados-cadastrais a, .faq-detalhes-pedido a {
            background: #FFF;
            font-size: 14px;
            color: #333 !important;
        }
            .faq-dados-cadastrais a:hover, .faq-detalhes-pedido a:hover {
                background: #333;
                color: #FFF;
            }
}

@media (max-width: 650px) {
    .faq-hero {
        min-height: 0;
        margin-block: 10px 30px;
        /*background-image: none;*/
        /*background: #2B1D18 url(//static.giulianaflores.com.br/images/banner/central-de-atendimento-listMOB.jpg) no-repeat center left;*/
        background-position: left;    
    }
        .faq-hero:before {background: none;}

    .faq-hero-content {
        max-width: 100%;
        padding: 30px 22px;
    }

    .faq-hero-title,.faq-hero-title strong {font-size: 28px;}

    .faq-hero-text,.faq-hero-text strong {
        margin-bottom: 22px;
        font-size: 15px;
    }

    .faq-busca {
        flex-direction: column;
        gap: 10px;
        max-width: none;
        padding: 0;
        background: none;
        overflow: initial;
    }

    .faq-busca-input {
        flex: none;
        width: 100%;
        height: 48px;
    }

    .faq-busca-bt {
        width: 100%;
        height: 48px;
    }

    .faq-accordion {gap: 10px;}

    .faq-topico {border-radius: 28px;}
        .faq-topico.aberto {border-radius: 20px;}

    .faq-topico-head {
        gap: 12px;
        padding: 16px 20px;
        font-size: 15px;
        letter-spacing: 0.5px;
    }

    .faq-topico .icone-faq-active {
        width: 24px;
        height: 24px;
    }

    .faq-topico-painel {padding: 0 20px 18px;}
    .faq-duvida-pergunta {font-size: 15px;}
    .faq-contato-fone {font-size: 20px;}
    .faq-contato-destaque {font-size: 18px;}
    h2.title-defaut-interna {font-size: 24px !important;}
    .faq-tituloduvida {font-size: 24px;}
}

@media (max-width: 490px) {
    .faq-colunaicone {
        width: 49%;
        padding-inline: 5px 0;
        padding-bottom: 10px;
    }

    .faq-textoicone-bold {font-size: 12px;}
    .faq-retangulo {height: 185px;}
}

/* ---------------------- FAQ E-MAIL ---------------------- */
.faq-titulo-topo h1 {
    width: 100%;
    padding: 15px 10px;
    color: #DD7186;
    font-size: 30px;
    font-weight: normal;
    text-transform: uppercase;
    border-left: solid 5px #DD7186;
}

.faq-retangulo {
    font-size: 16px;
    font-weight: normal;
    text-align: justify;
    line-height: normal;
    color: #727272;
    margin-block: 10px;
}

.faq-label {
    font-size: 14px;
    text-wrap: nowrap;
    color: #666666;
}
    .faq-label * {font-size: 14px;}
p.faq-label {font-size: 14px !important;}

.faq-textbox {
    width: 100%;
    height: auto;
    padding: 5px;
    color: #666666;
    border: 1px solid #d1d1d1;
    box-shadow: -1px 1px 5px rgba(80, 80, 80, 0.1);
}

.faq-textarea {
    width: 100%;
    height: 120px;
    padding: 2px;
    color: #666;
    border: 1px solid #d1d1d1;
    box-shadow: -1px 1px 5px rgba(80, 80, 80, 0.1);
    resize: none;
}

.faq-espaco-20 {
    display: block;
    height: 20px;
}
.faq-espaco-50 {
    display: block;
    height: 50px;
}

/* ---------------------- FOOTER ---------------------- */
.faq-rodape {width: 100%;}
    .faq-rodape * {float: left;}

    .faq-rodape .faq-faleconosco-title {
        width: 100%;
        padding: 5px;
        font-size: 14px;
        font-weight: bold;
        text-align: center;
        text-transform: uppercase;
        line-height: 1.5;
        color: #FFF;
        background-color: #666;
    }

    .faq-rodape .faq-faleconosco-icones {
        display: flex;
        width: 100%;
        padding: 10px;
        text-align: center;
        color: #FFF;
        background: #dd7285;
        overflow: hidden;
    }
        .faq-rodape .faq-faleconosco-icones .faq-faleconosco-icones-container {
            width: 100%;
            max-width: 1140px;
            padding-inline: 10px;
            margin-inline: auto;
        }

    .faq-rodape .faq-colunaicone {
        display: flex;
        align-items: center;
        gap: 10px;
        width: 25%;
        padding: 10px;
        /*margin: 10px;*/
    }
        .faq-rodape .faq-colunaicone .faq-divicone {min-width: 50px;}
            .faq-rodape .faq-colunaicone .faq-divicone .faq-icone-footer {
                width: 100%;
                font-size: 40px;
            }

        .faq-rodape .faq-colunaicone a {
            width: 100%;
            color: #FFF;
            text-align: left;
        }

        .faq-rodape .faq-colunaicone .faq-textoicone, .faq-rodape .faq-colunaicone .faq-textoicone-bold {
            float: none;
            font-size: 14px;
            line-height: 1.2;
        }

        .faq-rodape .faq-colunaicone .faq-textoicone-bold {
            font-weight: bold;
            text-transform: uppercase;
        }

@media (min-width: 768px) {
    .faq-rodape {
        position: fixed;
        left: 0;
        right: 0;
        bottom: 0;
    }

    .faq-horizontal-form {
        display: flex;
        flex-wrap: nowrap;
        align-items: baseline;
        gap: 10px;
    }
        .faq-horizontal-form .faq-label {
            padding: 0;
            margin: 0;
        }
}

@media (max-width: 520px) {
    .faq-rodape .faq-colunaicone {
        width: 100%;
        border-bottom: 1px solid #FFF;
    }
        .faq-rodape .faq-colunaicone:first-child {border-block: 1px solid #FFF;}

    .faq-titulo-topo h1 {font-size: 20px;}
}

.content_new .breadcrumb {height: 45px; overflow: hidden;}
.header .wrapper .opt-cep-container {height: auto;}